About this opportunity
NYLE MAXWELL FAMILY OF DEALERSHIPS lists this Service Advisor opportunity in taylor, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service Advisor
The Original Nyle Maxwell - Taylor, TX 76574
Overview
Level Experienced Position Type Full Time Job Shift Day Education Level Not Specified Travel Percentage None Category Sales
Description
The Service Advisor has the opportunity to interact with thousands of Customers to build Customer loyalty by developing trust and ensuring confidence in Nyle Maxwell of Taylor as a care-giver for their vehicle safety and reliability. This role requires someone who is passionate about taking care of the Customer and helping them turn an unpleasant event into a positive experience. This role requires juggling many Customers, priorities, communication and follow-up throughout the day, while turning Customers into "raving fans." Who Would I Interact With? This position interacts daily with Customers, Technicians, Parts Associates, Cashiers, Service Manager, Sales Associates and Managers, just to name a few. What are the day-to-day responsibilities?
Setting, confirming and preparing for appointments with customers to expedite their service experience
Greeting customers in a timely and friendly manner
Determining vehicle needs based on customer information and a vehicle walk-around
Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
Producing repair orders for customers with full transparency including cost and time estimates
Communicating frequently with Technicians and Parts Associates to ensure timely completion of work
Follow-up with customers on the status of their vehicle, based on how the Customer wants to be informed
Creating a great vehicle delivery experience for the Customer
Following up with Customers to ensure satisfaction
Setting and achieving targeted sales goals
Gaining superior product knowledge to effectively help Customers with service maintenance requirements and warranty information
Providing an exceptional customer experience to drive loyalty
What are the requirements for this job?
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Ability to thrive in a fast-paced environment with many priorities
Prior sales experience
Demonstrated communication and interpersonal skills
Organization and follow-up skills
Experience and desire to work with technology
Applicant must have excellent communication skills. All applicants must be authorized to work in the USA. All applicants must be able to demonstrate ability to pass pre-employment testing to include background check, drug screen, and have a valid driver's license.
Benefits
PROFIT SHARING & 401(K) Retirement Plan with MATCH!
Health, dental, vision, prescription and life insurance
Disability Coverage
Paid Vacation & Paid Holidays
Employee Discounts
Continued PAID TRAINING
Nyle Maxwell of Taylor provides all employees the opportunity to earn a NO-COST, NO-DEBT COLLEGE DEGREE through , a partnership between the dealership, FCA US and Strayer University. Attend college while working at our dealership!
Individual college classes
Associate, Bachelor's and Master's degrees
Tuition, fees and textbooks included!
Worksite address
taylor, TX, 76574, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.