About this opportunity
Sammons Industrial lists this Service Advisor/ Technician Dispatch opportunity in dothan, Alabama. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join Our TeamYou belong at a company that treats you like an Owner!Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.Join a team that takes care of you. Here are some ways we do that:Competitive Pay and Performance-Based BonusesEarn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)401(k)Training and Tuition ReimbursementWork/Life BalancePaid Holidays and Time OffHealth and Wellness BenefitsTool Benefits, PPE/Uniforms, Safety Boot ProgramLife and Short Term Disability paid for by companyHow You'll Make a DifferenceYou'll be the connection between our customers and technicians, helping coordinate service calls, solve problems, and keep everyone informed. Your work will help our technicians succeed and ensure customers receive the dependable service they count on from Briggs.What You'll DoDispatch and coordinate technicians based on schedules, skills, and customer needs while providing timely service updates.Monitor work orders, technician productivity, maintenance schedules, and service performance to keep jobs moving.Manage service documentation, quotes, purchase orders, invoicing details, and customer approvals accurately and on time.Partner with Service, Sales, Rental, Parts, and other teams to support customers and resolve issues quickly.What You'll BringHigh school diploma required; technical school or college education preferred.5+ years of customer service, operations, or similar experience preferred.Strong communication, organization, multitasking, and attention to detail.Microsoft Office proficiency; service order, invoicing, or purchase order experience is a plus.Why You'll Love Working With UsJoin a team that values integrity, safety, teamwork, and taking care of people.Make a direct impact on our customers and service team every day.Be part of a company with more than 130 years of history and a strong focus on the future.
Worksite address
dothan, AL, 36303, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.