About this opportunity
Chevrolet of Troy lists this Service Advisor opportunity in troy, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service Advisor
Chevrolet Of Troy is seeking a dedicated and customer-focused Service Advisor to join our team in Troy, OH. In this role, you will be the primary point of contact between our customers and the service department, ensuring seamless communication and an exceptional service experience.
Responsibilities
Greet customers and accurately document vehicle service needs.
Provide clear explanations of recommended services and repairs.
Coordinate with technicians to ensure timely service completion.
Maintain detailed records of customer interactions and vehicle service history.
Manage service appointments and follow up with customers regarding status and completion.
Address customer concerns promptly and professionally to ensure satisfaction.
Requirements
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks.
Prior experience in automotive service advising or a related field is preferred.
Strong organizational skills and attention to detail.
Basic knowledge of automotive systems and repair terminology.
Customer-oriented mindset with a positive attitude.
Benefits
Competitive compensation package
Opportunities for professional growth and development
Supportive team environment
Access to employee vehicle discounts
Health and wellness benefits
About the Company
Chevrolet Of Troy is a trusted automotive dealership located in Troy, OH, committed to delivering outstanding customer service and quality vehicle maintenance. Our team is passionate about helping customers with their vehicle needs while fostering a friendly and professional atmosphere.
Worksite address
troy, OH, 45373, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.