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Job description
High-Volume Service Advisor Opportunity
Larson Volkswagen of Tacoma is hiring a Service Advisor for a busy, high-traffic service drive with consistent customer flow and strong earning potential.
This is a performance-based role where income is driven by customer interaction, service recommendations, and CSI performance.
What You Can Expect
$61,000 – $100,000 annual earning potential (performance-based)
Commission-based pay plan tied to RO parts & labor and CSI
4.75% of RO parts & labor (CSI below zone)
5.25% (CSI above zone)
5.5% (Top 10% CSI)
Busy service drive with steady customer traffic
Experienced technicians and support staff
Career growth into senior advisor or management roles
What You Will Do
Greet customers and write repair orders
Present maintenance and repair recommendations
Communicate with technicians to manage workflow
Provide updates and manage customer expectations
Follow up on service progress and completion
Handle multiple customers and RO's daily
What We're Looking For
Service advisor or customer-facing experience preferred
Strong communication and organizational skills
Comfortable in a fast-paced environment
Ability to recommend services confidently
Dependable and team-oriented
Why This Role Works
High traffic service drive = earning opportunity
CSI-based pay rewards performance
Established dealership with repeat customers
Benefits and Perks
Medical coverage with a $0-cost plan option for employees
Optional Vision & Dental Insurance
Company-Paid Life ($10,000) & AD&D ($40,000) Insurance
Supplemental Life & AD&D, Long-Term Disability, Accident, Hospital Indemnity, and Pet Insurance
Employee Assistance Program (EAP) – confidential, no-cost support
KOFE Financial Wellness Program with budgeting and personal finance tools
401(k) with company match (eligible after 60 days)
Paid Time Off (accrual begins on day one, usable after 90 days)
Six paid holidays per year (hourly employees)
Employee Vehicle Purchase Program – exclusive pricing across Larson brands
At Larson, we believe everyone deserves to feel respected, valued, and included. We're committed to creating a workplace where every team member has the opportunity to grow and thrive. Our decisions are made with fairness and integrity, and we proudly provide equal employment opportunities to all qualified candidates and employees. We take responsibility for fostering an environment where everyone feels welcome and supported—because that's what family means to us.
Apply Today
We are actively hiring and scheduling interviews immediately.
Requirements
Provide above average Customer Service.
Automotive dealership experience preferred, but not necessary.
Ability to properly handle potentially stressful situations.
Friendly, courteous, professional with a "team player" attitude.
Self-motivated to work independently as well as part of a team.
Ability to take direction well.
Clear and concise communication skills
Highly organized
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Worksite address
tacoma, WA, 98417, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.