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Job description
High-Volume Service Advisor OpportunityLarson Volkswagen of Tacoma is hiring a Service Advisor for a busy, high-traffic service drive with consistent customer flow and strong earning potential.This is a performance-based role where income is driven by customer interaction, service recommendations, and CSI performance.What You Can Expect$61,000 – $100,000 annual earning potential (performance-based)Commission-based pay plan tied to RO parts & labor and CSI4.75% of RO parts & labor (CSI below zone)5.25% (CSI above zone)5.5% (Top 10% CSI)Busy service drive with steady customer trafficExperienced technicians and support staffCareer growth into senior advisor or management rolesWhat You Will DoGreet customers and write repair ordersPresent maintenance and repair recommendationsCommunicate with technicians to manage workflowProvide updates and manage customer expectationsFollow up on service progress and completionHandle multiple customers and RO's dailyWhat We're Looking ForService advisor or customer-facing experience preferredStrong communication and organizational skillsComfortable in a fast-paced environmentAbility to recommend services confidentlyDependable and team-orientedWhy This Role WorksHigh traffic service drive = earning opportunityCSI-based pay rewards performanceEstablished dealership with repeat customersBenefits and PerksMedical coverage with a $0-cost plan option for employeesOptional Vision & Dental InsuranceCompany-Paid Life ($10,000) & AD&D ($40,000) InsuranceSupplemental Life & AD&D, Long-Term Disability, Accident, Hospital Indemnity, and Pet InsuranceEmployee Assistance Program (EAP) – confidential, no-cost supportKOFE Financial Wellness Program with budgeting and personal finance tools401(k) with company match (eligible after 60 days)Paid Time Off (accrual begins on day one, usable after 90 days)Six paid holidays per year (hourly employees)Employee Vehicle Purchase Program – exclusive pricing across Larson brandsAt Larson, we believe everyone deserves to feel respected, valued, and included. We're committed to creating a workplace where every team member has the opportunity to grow and thrive. Our decisions are made with fairness and integrity, and we proudly provide equal employment opportunities to all qualified candidates and employees. We take responsibility for fostering an environment where everyone feels welcome and supported—because that's what family means to us.Apply TodayWe are actively hiring and scheduling interviews immediately.RequirementsProvide above average Customer Service.Automotive dealership experience preferred, but not necessary.Ability to properly handle potentially stressful situations.Friendly, courteous, professional with a "team player" attitude.Self-motivated to work independently as well as part of a team.Ability to take direction well.Clear and concise communication skillsHighly organizedTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Worksite address
tacoma, WA, 98409, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.