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Job description
Service Advisor
n nAs a well know Carrier Refrigeration, Volvo, Hino, TICO and now Isuzu dealership, we have 16 locations throughout Illinois, Missouri, Wisconsin and Tennessee. Come join our hard-working team in West Chicago!
nWe are a family owned business that values our employees beyond just paying them for work. We want our employees to be proud of GTR and enjoy coming to work each day. If you describe yourself as a people person and a great communicator, this is the position for you!
nnnJob Duties:
nnRepresent GTR to all customers through the efficient and accurate handling of customer questions and repair orders
nAct as a liaison between the customer and technicians to ensure all parties know the status of repairs
nVerify warranty and service contracts as needed
nProvide accurate repair orders and estimates to customers to maintain profit margins
nMaintain service records for customers
nPrepare billing invoices for customers
nOther duties as assigned
n nnDesired Competencies:
nnKnowledge and experience with mechanics or a related field
nExcellent communication skills
nOrganized and detail oriented
nProficient with computers
nTeam Player
nSelf- Aware: ability to handle stress under pressure
nExcellent customer service
nFlexibility to meet changing demands
n nnQualifications:
nnHigh school diploma or equivalent
nValid CDL driver's license with clean driving record (preferred)
n2+ years' experience as a Service Advisor or similar position beneficial
n nnBenefits:
nnMonthly Bonuses
nHealth, Dental and Vision Insurance
n401K with company matching
nCompany paid Short-term & Long-Term Disability Insurance
nAnnual Boot & Tool Allowance
n nnWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Worksite address
west chicago, IL, 60185, US
Who can apply
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