About this opportunity
Nimey's New Generation Cars lists this Service Assistant / Customer Service Representative opportunity in hamilton, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service Department RepresentativeEnjoy helping people and keeping things organized? Bring your customer service skills to our service department.At Den Kelly Chevrolet GMC, you'll help customers feel welcomed, informed, and confident about their service visit. You'll work closely with our service advisors and technicians to keep communication clear and the front desk running smoothly.Automotive experience is welcome, but not required. Experience in hospitality, retail, reception, or another customer service setting can be a great fit.What we offerMonday–Friday scheduleHealth, dental, and vision insurance options401(k) with employer matchPaid time offA team that values integrity, compassion, and work ethicWhat you'll doWelcome customers and help them check in for service appointments.Answer incoming calls, take accurate messages, and connect customers with the right person.Coordinate with service advisors and technicians to help customers receive timely updates.Follow through on customer questions and requests so important details don't get missed.Keep the front desk organized and ready for customers.Help the service team provide a professional, attentive experience during busy periods.RequirementsClear, friendly communication in person and over the phone.Strong organization and attention to detail.Comfort using computers, phones, and basic office tools.The ability to manage several requests while staying calm and courteous.Reliability and a willingness to support your teammates.Customer service or hospitality experience. Automotive experience is a plus.
Worksite address
hamilton, NY, 13346, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.