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Clayton Services

Service Assistant

houston, TX

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About this opportunity

Clayton Services lists this Service Assistant opportunity in houston, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Service AssistantClayton Services is searching for a Service Assistant to join a thriving company in North Houston. The Service Assistant will provide administrative and operational support to a busy service department, working closely with field Service Technicians and service leadership to coordinate schedules, process documentation, and keep daily service activities organized.Job Type: Temp-to-Hire Pay Rate: $24.00 - $26.00/hour Benefits: Excellent benefits are available after the successful completion of the temporary period, including medical, dental, vision, 401(k), PTO, and more.Service Assistant Responsibilities:Provide daily administrative support to service leadership and field techs.Review and process field service documentation, labor records, and job-related information in QuickBooks and customer tracking systems.Maintain calendars, coordinate meetings, and assist with scheduling for service leadership.Process corporate card transactions, receipts, and supporting documentation.Coordinate with the safety team and assist with required safety-related scheduling and documentation.Assist with customer billing documentation and ensure required information is complete and submitted on time.Communicate regularly with service techs to collect required paperwork and resolve missing information.Review technician labor information for accuracy and assist with payroll preparation.Maintain organized service records and update information within company and customer systems.Communicate with customers regarding administrative, billing, and service documentation needs.Provide backup support to other members of the service administrative team.Other duties as assigned.Service Assistant Skills and Abilities:Previous experience supporting Service Technicians or working within a field service environment.Experience with QuickBooks strongly preferred.Strong interpersonal skills with the ability to communicate and work effectively with a wide range of personalities.Excellent organizational skills with the ability to manage multiple priorities and deadlines.Strong attention to detail and accuracy when handling financial and service-related documentation.Excellent verbal and written communication skills.Strong customer service and problem-solving abilities.Comfortable communicating with field employees, customers, and management.Proficient with Microsoft Office and comfortable learning customer tracking and service management systems.Ability to work independently, take initiative, and follow through on assignments in a fast-paced environment.Service Assistant Education and Experience:High school diploma or equivalent required.2+ years of relevant administrative, service coordination, or industry experience preferred.Previous experience working directly with field or service techs strongly preferred.Experience with service administration, billing support, timekeeping, scheduling, corporate card processing, or QuickBooks is a plus.Service Assistant - Immediate need. Apply today!

Worksite address

houston, TX, 77001, US

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