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Job description
Service AssistantMcKenna BMW, located in Torrance, is looking for a Service Assistant to join our Service Department team. We offer competitive pay, a great benefit package and a fun working environment. If you are a hard-working, reliable individual we want to meet you!Job SummaryHandles transactions for items sold in automotive store or shop. Receives payments by cash, check, credit cards, vouchers, or automatic debits from customers who have had their vehicles serviced or purchased parts. Counts money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Greets customers, answers customer inquiries, directs and announces calls and provides directions.Operates computer, various software, fax, calculator, phone, photocopy machine, and shredding machine, etc.Prepares and maintains records by entering information on received calls and payments, where necessary.This position is responsible for keeping the keys of the vehicle that is being repaired or serviced. This position records all the payments done and has responsibility for the inventory of the parts inside the shop.Promptly, professionally, and courteously assist customers with scheduling of appointments and loaner/rental car provisionsMake customers feel welcome by promptly greeting them in a friendly, professional, and courteous manner both in person and on the telephoneSkills and SpecificationsThe skills and specifications required in a person desiring to do the job of a switchboard operator are as follows:Minimum one year prior Cashier experience required.Solid telephone skills, written and verbal communication, people skills, professionalism, self-confidence, customer focus, ability to multi-task, customer service orientation.Excellent interpersonal and both verbal and written communication skillsAbility to understand, and execute complex written and verbal instructionsProficiency in MS Office computer skillsStrong customer service orientation skillsAbility to multi-taskMust be able to work weekends and evenings.Education and QualificationsHigh school diploma or general education degree from an accredited institutionPhysical RequirementsStandard office environmentProlonged periods of personal computer usage and data entryAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.McKenna is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
Worksite address
torrance, CA, 90501, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.