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Ciocca Automotive Western Division

Service Business Development Agent - Call Center

muncy, PA

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Job description

Call Center Professional Opportunity

We have an immediate opening for an energetic, enthusiastic and highly motivated call center professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you'll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications:

At least one previous customer service-related role

Strong computer and phone skills

Valid driver's license and clean driving record

Bilingual a plus!

Responsibilities:

Answer customer calls and establish follows-up with sales/service appointments.

Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.

Provide customers with initial product information and direct them to the appropriate dealership resources.

Follow up with leads that are not ready to make an appointment or no-show.

What we offer:

Hourly plus bonus pay

Full Time - Monday through Friday with rotating Saturdays

PTO and holidays

401(K) retirement plan with company matching

On the job training

The top insurance program in the industry including medical, dental, prescription and vision.

Advancement within the Ciocca Automotive Family

Employee discounts: purchases, repair, service, wash

At Ciocca Automotive, our team members enjoy a supportive and collaborative work environment. Don't miss out on this exciting opportunity to grow your career! Apply now!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Worksite address

muncy, PA, 17756, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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