About this opportunity
pepboyscareers lists this Service Center Lead: Elevating Customer Experience opportunity in ocean city, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Pep Boys is seeking a Customer Service Lead in a service center to deliver exceptional customer experiences and act as a trusted on-site leader during assigned hours. The role combines mentorship, process improvement, and strong service orientation to drive sales and customer retention.
The CSL will mentor staff, support interviewing and onboarding, and collaborate with technicians to ensure safe, efficient service operations while maintaining high standards of customer satisfaction.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.