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Priority Lexus Newport News

Service Coordinator (BDC) / Receptionist

newport news, VA

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Job description

Join Priority AutomotiveMake your automotive career a priority by joining the team at Priority Automotive. Join us on our way to the top!Dealership experience recommended but not necessary.We offer an excellent compensation package for full-time employees including:401K/Profit SharingHealth/Dental/VisionPersonal Time Off PolicyProfessional AtmosphereOpportunity for AdvancementMonthly birthday and anniversary eventsYearly, company wide, celebrationResponsibilitiesAnswer customer calls and establish follows-up after Service appointments.Respond quickly to internet, phone and live chat inquiries.Making Service appointments for guest.Manage inbound and outbound calls, emails, and other communications.Follow up with no-show appointments, calling on parts and working on other list to have customers to come in for their service.Keeping positive relationships with teammates, Service team and dealership management.Scanning for Service and Parts invoicesOffice duties.QualificationsAt least one previous role based in customer service experienceExcellent teammate with collaborative attitude and eagerness to improvePrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsValid driver’s licenseDMV check, background check and drug testWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Worksite address

newport news, VA, 23608, US

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