About this opportunity
Kanawha Scales & Systems, Inc. lists this Service Coordinator opportunity in brice, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service CoordinatorKanawha Scales & Systems (KSS) is a leader in industrial weighing, measurement, and automation solutions, supporting customers across manufacturing, mining, utilities, logistics, aerospace, defense, and energy. For decades, we've built our reputation on technical expertise, reliable service, and a simple philosophy: take care of our customers and take care of our people.At KSS, our people are what set us apart. We offer competitive pay, strong benefits, and ongoing training to support long-term growth. As we continue to expand, we provide real opportunities for employees to develop their skills, advance their careers, and make an impact.Kanawha Scales & Systems, LLC is seeking a Service Coordinator to support our Ohio operations, based in Columbus, OH. In this role, you will be responsible for coordinating service activities, supporting field technicians, and ensuring a high level of customer service in a fast-paced environment. This position serves as a key support function for the Service Manager.Duties & ResponsibilitiesField incoming service-related phone calls and efficiently schedule techniciansCoordinate service work, preventative maintenance contracts, and call-out schedulesProvide customers with friendly, professional supportProactively notify customers to maintain service schedulesEnsure accurate pricing and job ticket information for timely invoicingOrder parts and manage shipping and receiving activitiesMaintain accurate records, including ISO documentation, vehicle maintenance, and training recordsSupport service operations as backup to the Service ManagerRequirementsQualifications & EducationHigh School Diploma or equivalentProven initiative and positive attitudeHighly dependable and reliableAbility to work overtime when requiredBasic computer and software proficiencyAbility to pass a drug test and background checkPreferred SkillsStrong multitasking abilityExcellent organizational skillsService-related or dispatch backgroundPosition Type & ScheduleFull-time positionMonday through Friday, 8:00 a.m. – 5:00 p.m.Physical RequirementsWhile performing the duties of this job, the employee is frequently required to sit, talk, and hear; use hands to finger, grasp, handle, or operate tools and equipment. The employee may occasionally be required to stand, walk, reach, balance, stoop, kneel, crouch, and lift, push, or pull objects up to 50 pounds. Specific vision abilities include close vision and the ability to adjust focus.Benefits & CompensationKSS offers a competitive benefits package, including:Medical insurance through HighmarkFSA & HSA healthcare optionsDental and Vision insuranceShort-Term & Long-Term DisabilityBasic & Voluntary Life and AD&D insuranceCritical Illness, Accident, and Hospital Indemnity plans401(k) with 4% company match80 hours of Paid Time Off (PTO)Company-provided PPEAdditional InformationThis job description is not intended to cover all duties, responsibilities, or activities required of the employee. Responsibilities may change at any time with or without notice.Proof of authorization to work lawfully in the United States is required.Kanawha Scales & Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Worksite address
brice, OH, 43109, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.