About this opportunity
TPS Group lists this Service Coordinator opportunity in el cajon, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service CoordinatorLocation: El Cajon, CA (Hybrid) Pay Rate: $32–$33 per hour Assignment Length: 1-year W2 assignment (with potential to extend or convert)Position OverviewOn behalf of our client, a San Diego-based public utility company, we are seeking a detail-oriented and customer-focused Service Coordinator to support daily operations, customer service activities, and special utility-related projects. This role plays a key part in coordinating services, supporting cross-functional teams, and ensuring a positive customer experience.Key ResponsibilitiesAnswer inbound customer calls related to utility services, including service sign-ups, documentation requirements, and scheduling.Coordinate day-to-day activities for cross-functional team members within the Customer Service Department.Serve as a point of contact for customer inquiries, ensuring timely follow-up and resolution.Assist with service request tracking, data entry, and maintenance of customer records.Prepare and update reports, spreadsheets, and documentation using MS Excel and Word.Support special projects and process improvements as assigned.Ensure compliance with internal procedures, timelines, and service-level expectations.Qualifications2–4+ years of experience as a Service Coordinator or Customer Service RepresentativeStrong organizational and time-management skills with the ability to handle multiple prioritiesExcellent written and verbal communication skillsProficiency in MS Excel and MS WordAbility to work independently as well as collaboratively within a team environmentTo be considered, please submit your resume in Word or PDF format.
Worksite address
el cajon, CA, 92021, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.