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Project Homeless Connect

Service Coordinator

san francisco, CA

Check who can apply and the requirements below before continuing.

About this opportunity

Project Homeless Connect lists this Service Coordinator opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

About Project Homeless Connect (PHC): Project Homeless Connect is a legacy nonprofit dedicated to connecting San Franciscans experiencing homelessness with the care and resources they need to move forward. Through our Community Day of Service events and Everyday Connect (EDC) programs, we serve over 8,000 individuals annually offering dignity, compassion, and direct access to essential services.

Position Overview

PHC is seeking a Service Coordinator to join our dynamic EDC Services Team. This role is ideal for someone who is client-centered, adaptable, and passionate about social justice. The Service Coordinator will play a key role in coordinating services, building relationships with community partners, and supporting participants through both on-site and off-site programming.

You’ll work closely with the EDC Manager and fellow team members to ensure high-quality service delivery, while also helping shape program improvements that increase impact and efficiency.

Key Responsibilities

Program Coordination & Direct Service

Serve as lead coordinator for Drop-In and Off-Site service days

Provide trauma-informed, dignified support to participants

Connect individuals to housing, health, and social services

Maintain accurate documentation in Salesforce

Support participants in accessing financial assistance through the Community Partner

Collaborate on behavior plans and crisis intervention strategies

Participate in outreach walks

Partner & Community Engagement

Build and maintain relationships with service partners

Coordinate logistics for weekly/monthly service access points and Community Days

Represent PHC at community events and networking opportunities

Support fundraising and outreach efforts for service programs

Administrative & Agency Support

Attend staff meetings, trainings, and retreats

Submit monthly reports and maintain desk manuals

Respond to inquiries via PHC’s Resource Line

Assist with volunteer coordination and special events

Contribute to a safe, inclusive, and collaborative work culture

Qualifications

Experience working with unhoused or marginalized populations

Strong interpersonal and communication skills

Knowledge of harm reduction, trauma-informed care, and motivational interviewing

Highly organized and able to manage multiple priorities

Comfortable in fast-paced, time-sensitive environments

Proficient in Microsoft Office, Outlook, and Google Docs

Bilingual in English and Spanish, Cantonese, or Mandarin (strongly preferred)

Valid driver’s license required

Physical Requirements

Ability to lift up to 50 lbs. and navigate stairs

Comfortable sitting, standing, and typing for extended periods

Visual acuity for data entry and documentation

PHC is an equal opportunity employer and actively seeks to recruit a diverse workforce. We believe every person deserves compassion and dignity—and we’re building a team that reflects those values.

Ready to make a difference? Apply now and help us build PHC 2.0—a more resilient, responsive, and inclusive model of care for San Francisco.

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Worksite address

san francisco, CA, 94199, US

Who can apply

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