About this opportunity
Rohde & Schwarz lists this Service Delivery Lead: Cross-Functional & SLA Excellence opportunity in columbia, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
ROHDE & SCHWARZ GmbH & Co. KG seeks a Service Delivery leader to drive end-to-end service concepts, processes, and KPIs. This role interfaces with Engineering, Sales, Operations, Contracts, Logistics, and Customer Support to ensure successful delivery of service commitments.
You will manage SOWs with Contracts, oversee SLAs, and coordinate schedules with technicians and subsuppliers. The ideal candidate will optimize workforce allocation, monitor KPIs, and lead root-cause analyses with a focus
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Worksite address
columbia, MD, 21046, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.