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Goosehead Insurance

Service Delivery Lead & Performance Coach

westlake, TX

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Job description

Goosehead Insurance in Westlake, TX is seeking an experienced leader to coach and develop frontline agents, driving performance and accountability across service KPIs. You will run structured coaching sessions, 1:1s, and cross-functional collaboration to resolve risks and foster a high-growth culture.

The role emphasizes transformation initiatives, development plans, and reporting outcomes to senior leadership, with a focus on resilience and speed in a dynamic environment.

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