About this opportunity
Ferranti Computer Systems Ltd lists this Service Delivery Manager opportunity in town of belgium, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
At Ferranti, we are looking for a new colleague and that might be you! Do you have a passion for IT or the Energy sector, or you are eager to learn more about it – well, then you might be the one we are looking for!
At Ferranti, we focus on finding the right fit for our company. Your role will be shaped around your talents and experience, whether in our project division, product division, or our supporting services, we focus on your career!
Your Responsibilities
As a Service Delivery Manager, you support services for one or more existing MECOMS customers, with a clear focus on maximizing customer value. You monitor scope, budget, quality, planning, risks, and resources to ensure the successful execution of all assigned support services. You lead a dedicated team of consultants and apply Ferranti’s proven project and support methodologies to deliver streamlined operations, measurable results, and high customer satisfaction.
Your Profile
At least 2–3 years of experience as a Service Delivery Manager or Project Manager in an IT software environment (preferably ERP)
Strong understanding of business processes and familiarity with methodologies such as Agile and ITIL
Commercial mindset with the ability to identify opportunities and manage expectations
Excellent communication skills, able to deliver clear messages and build consensus across stakeholders
Confident in managing administrative tasks and engaging with customers and subcontractors
Skilled at bridging business and IT and aligning diverse teams
Structured, analytical, and able to build trust through a professional and reliable approach
Fluent in Dutch and English; additional languages are a plus
Experience in the Energy & Utilities sector is a strong asset
We offer
A good work-life balance in a team culture built on trust.
The possibility and freedom to work on international projects.
Real career opportunities : Whether you want to become an expert or grow into a management role, the choice is yours!
Support from a personal coach and our knowledge center.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.