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Express Employment Professionals

Service Department Dispatcher (Office/Service Coordinator)

rogers, MN

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Job description

Service Department Dispatcher (Office/Service Coordinator)Receive service requests from customers and dispatch technicians as needed via phone, text, and email.Coordinate project turnovers, warranty calls, training schedules, and customer service requests.Take parts orders and arrange shipping.Support technicians with parts sourcing, inventory, and truck stock.Provide administrative support, filing, proposals, and customer assistance.Set up service calls, purchase orders, drawings, and technician schedules.Maintain active job lists and technician progress updates.Handle online parts ordering and service billing.Microsoft Office proficiency.Foundation software experience preferred.Professional phone and customer service skills.Strong organization and multitasking ability.Detail-oriented with strong prioritization skills.Monday-Friday7:00 AM-4:00 PM service hoursBusiness casual dress codePay: $20-$25 per hour

Worksite address

rogers, MN, 55374, US

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