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J.P. Morgan

Service Design & UX Strategy Director

new york, NY

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About this opportunity

J.P. Morgan lists this Service Design & UX Strategy Director opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Chase is seeking a Service Design Executive Director within Consumer & Community Bank Design & Customer Experience to lead end-to-end customer experiences across products and services. You will shape service strategy, mentor a diverse team, and collaborate with cross-functional partners to deliver customer-centric solutions that align with business goals.

Your deep expertise in service design, accessibility, and inclusive design practices will guide initiatives that improve journeys, reduce

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Worksite address

new york, NY, 10261, US

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