About this opportunity
TPA technologies lists this Service Desk Associate opportunity in glendale, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
W2 only
Locals only
Service Desk Associate II – IT Support
Location: Glendale, WI (Milwaukee Area)
Pay Rate: $25/hour W2
Work Arrangement: 100% Onsite, Monday–Friday
Schedule: 8-hour shifts between 7 AM and 5 PM CT
Contract: November 2, 2026 – March 2, 2027 (Potential Extension)
Interview: One virtual interview
Job Description
We are looking for a Service Desk Associate to provide hands-on IT support in a corporate environment. This role focuses on PC imaging, hardware setup, troubleshooting, and assisting employees with everyday technical issues.
Responsibilities
Image, configure, and deploy laptops and desktops.
Troubleshoot Windows 10/11, hardware, software, and connectivity issues.
Support printers, Microsoft 365, and other office applications.
Manage support tickets and document resolutions.
Assist employees with technical issues onsite and remotely.
Requirements
2+ years of Help Desk, Service Desk, or Desktop Support experience.
Experience with PC imaging and SCCM/Microsoft Configuration Manager.
Familiarity with ServiceNow or similar ticketing tools.
Knowledge of Windows 10/11, Microsoft 365, and Active Directory.
Strong troubleshooting, communication, and customer service skills.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.