About this opportunity
CSV-Taurean lists this Service Desk Lead - ITIL Champion with Secret Clearance opportunity in alexandria, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
A technical support company seeks a Service Desk Lead in Alexandria, VA to oversee Tier I and Tier II operations. This role includes managing Service Desk staff, ensuring effective incident resolution, and optimizing service delivery through ITIL practices. The ideal candidate will have extensive experience in helpdesk support, technical team management, and proficiency in ServiceNow and Microsoft 365. Qualifications include a bachelor's degree and Active Secret clearance.
#J-18808-Ljbffr
Worksite address
alexandria, VA, 22350, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.