About this opportunity
General Dynamics Information Technology lists this Service Desk System Administrator opportunity in newington, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Type of Requisition
Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None
Job Family
IT Infrastructure and Operations
Job Qualifications
Skills: Communication, Help Desk Support, Troubleshooting
Certifications: None
Experience: 3 + years of related experience
US Citizenship Required: Yes
Job Description
Take the next step in your career by joining General Dynamics Information Technology (GDIT) as a Service Desk System Administrator supporting a Department of War (DoW) customer. This is more than a role—it’s an opportunity to play a vital part in advancing national security while delivering meaningful improvements to mission‑critical operations. At GDIT, our people are the driving force behind innovation and success. As a Service Desk System Administrator, you will be instrumental in enhancing system performance, optimizing service delivery, and elevating the overall customer experience. Your expertise will directly support operational excellence, ensuring today’s missions are secure and tomorrow’s challenges are met with confidence. If you are motivated by purpose‑driven work, thrive in dynamic environments, and are ready to contribute to high‑impact initiatives, GDIT offers the platform to grow your career while making a difference where it counts most.
What you’ll need to be successful
Ability to work independently and collectively with multiple work centers
Creating a knowledge base, SOPs, and documentation to solve customer challenges
Able to work in a fast paced environment with high expectations and visibility of real world operations
Enables a mission‑focused customer through exceptional support which drives world‑class mission success
Utilizes the full complement of technical and interpersonal skills to accomplish the work
Ability to support multiple users at various locations
Education
High School Diploma Required
Experience
3+ years
Certification
8570 compliant (Security+)
Required Technical Skills
Excellent Customer Service Skills
Knowledge of deploying software
Hardware configuration
Experience imaging Desktop and Dell Wyse thin clients
Tier I Network troubleshooting
Experience in Active Directory
Experience in VMware Horizon
Experience in KVM Configuration
Security Clearance Level
TS/SCI
Preferred Skills
Experience with ServiceNow Ticketing system
VDI Microsoft Azure
Location
Onsite - Newington, VA
Citizenship Required
US Citizenship
Salary Range
The likely salary range for this position is $97,750 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Working Hours and Travel
Scheduled Weekly Hours: 40
Travel Required: Less than 10%
Telecommuting Options
Onsite Work Location: USA VA Newington
Additional Work Locations
Work Location: USA VA Newington
Total Rewards at GDIT
Our benefits package for all US‑based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post‑tax dollars up to the IRS annual limits and receive a company match.
To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
To ensure our employees are able to protect their income, other offerings such as short and long‑term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Identity Verification Process
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our Work
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission‑ready capabilities in AI, cloud, cyber and software development.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned
From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world.
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Worksite address
newington, VA, 22122, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.