This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Job Description Job Description Job Title: Service Engineer
Location: Multiple States
Client: UNISYS
Contract
Pay rate: $35-40/hr on W2
On-Site Service Engineer - Data Center / Server Hardware
Seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure.
This is a hands-on server hardware and break/fix role. The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer-facing environment.
Prior AI experience is not required. Strong experience with enterprise servers and data center hardware is the priority.
What You'll Do
Provide on-site technical support for Dell PowerEdge and other enterprise server hardware
Diagnose and resolve server hardware failures and system issues to minimize customer downtime
Perform hands-on hardware installation, removal, replacement, and repair, including:
Memory/DIMMs
CPprocessors
Power supplies
Fans and cooling components
Hard drives/SSDs
RAID/HBA components
NICs and other PCIe components
GPUs and accelerator hardware
Motherboards/system boards and other server components
Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration
Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms
Execute both reactive break/fix and preventive maintenance following established procedures
Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources
Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution
Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details
Escalate complex technical issues when appropriate
Participate in on-call rotations and provide extended coverage as required
What You Bring - Required
3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure
Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components
Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs
Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment
Strong understanding of server hardware architecture and troubleshooting methodology
Experience with hardware diagnostics, BIOS/firmware, and server management tools
Familiarity with Linux or similar operating systems
Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues
Comfortable working independently in a customer-facing environment
Ability to clearly communicate technical issues and resolutions to customers and internal teams
Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules
Preferred Qualifications
Experience supporting Dell PowerEdge servers
Dell or other enterprise hardware certifications
Experience with iDRAC, iLO, or comparable server management platforms
Experience supporting GPU/AI server infrastructure
Experience with data center operations, rack/stack, structured cabling, or server deployment
Associate's or Bachelor's degree in IT, Computer Science, or a related field
Important Note
AI infrastructure experience is not required. Candidates with strong enterprise server and data center hardware experience who are willing to learn emerging AI platforms are encouraged to apply.
Company Description TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.
We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients' own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.
Company Description TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients' own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.
Worksite address
texas city, TX, 77590, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.