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Job description
Service Excellence Coach
The Service Excellence Coach contributes to the fulfillment of the Cooper University Health Care mission and vision by working closely with clinical and non-clinical leadership to strategically identify Patient Experience needs for Cooper University Health Care. Responsible for supporting system-wide programs, initiatives, projects and interventions focused on ensuring that our patients' experience is consistent and exceptional. The Service Excellence Coach will work closely with hospital and health system leaders to identify, prioritize and plan improvement efforts through data analysis and observation.
Experience Required
3-5 years experience required.
Education Requirements
High School Diploma.
Associate's Degree Preferred.
License/Certification Requirements
CXP Certification Preferred.
Green Belt Certification or Above Preferred.
Salary Min ($)
USD $31.00
Salary Max ($)
USD $53.00
Worksite address
camden, NJ, 08100, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.