About this opportunity
WalkerHughes lists this Service Excellence Lead, Community Business Unit opportunity in carmel, Indiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
WalkerHughes in Carmel, IN seeks a Director of Service for its Community Business Unit (Select Personal Lines and Small Commercial). The role leads Personal Lines and Commercial Lines service managers, overseeing teams of Account Managers and Customer Service Agents to ensure exceptional client experiences and scalable service processes.
The position emphasizes building standardized workflows, tracking KPIs, and collaborating with Sales, Carrier Relations, and Operations to drive retention and
#J-18808-Ljbffr
Worksite address
carmel, IN, 46033, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.