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Service Experience Lead – Front Desk & Parts

rohnert park, CA

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About this opportunity

VetJobs lists this Service Experience Lead – Front Desk & Parts opportunity in rohnert park, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Rivian is seeking a Service Operations Supervisor to lead front-of-house and parts operations, ensuring exceptional service and precise parts availability for Rivian owners. You will coach Service Advisors and Parts Advisors, uphold hospitality standards, and drive process improvements across the service center.

You will oversee intake, workflows, and communications with technicians, manage warranty-related repairs, and ensure compliance with state and federal automotive regulations.

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Worksite address

rohnert park, CA, 94928, US

Who can apply

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