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Job description
Nordstrom, Inc. is seeking a Service Experience Manager to mentor a store team and drive service and sales initiatives. You will recruit, train and motivate staff, educate on tools, processes and systems, and create a plan to meet service and sales goals while driving continuous improvements.
The role emphasizes exceptional customer service, dynamic leadership, and the ability to use metrics to identify opportunities. Flexible scheduling including evenings and weekends is required.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.