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Alliance Insurance Group

Service Facilitator

madison, WI

Check who can apply and the requirements below before continuing.

About this opportunity

Alliance Insurance Group lists this Service Facilitator opportunity in madison, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Location: Madison, WI

Position: Full Time (37.5 hrs/week)

Schedule: Mon-Fri, 8:30AM-4:30PM, NO WEEKENDS!

Compensation: $23-25/hr depending on education and experience

Why Community Living Alliance?

Community Living Alliance (CLA) is a nonprofit, community-based organization providing services for older adults and persons with disabilities and chronic illnesses. We offer great autonomy, as well as personal and professional harmony.

CLA has been rated among the top 20% of employers on indeed for our Indeed Work Wellbeing Score.

CLA was recognized as an inclusive employer in Dane County in 2024 and in 2025!

Position Summary:

Be a part of a great team that helps people facilitate their recovery and achieve their highest level of stability and independence through service facilitation. This position requires work to be completed in client home, in our office, and the possibility of completing some work remotely once job-competency has been demonstrated.

What We Offer:

Work-Life Balance: M-F, 8:30A-4:30P, No weekends, Flex Time

Time Off: 10 Paid Holidays, Vacation &Sick time

Competitive Compensation Package: Health, Vision, and Dental Insurance, Flex Spending, Life Insurance, Tuition Assistance, Public Student Loan Forgiveness (PSLF), Retirement Accounts

Non-Traditional Benefits: Pet Insurance,AAA discount

Mileage Reimbursement - Get reimbursed for any traveling done on behalf of CLA

Collaborative Team Environment: Work alongside dedicated professionals who value mentorship and teamwork

Leadership & Growth Opportunities: Continuous training and development opportunities.

Key Responsibilities:

Provide support for individuals working toward recovery using a supportive, strengths-based, and culturally humble approach to treatment.

Facilitate and coordinate services relevant to individuals' recovery plans and community support needs.

Utilize effective strategies to engage program participants, enhance motivation, and encourage meaningful, collaborative, and strength's-based goal-planning and progress.

Provide screening and assessments, service linkage, service facilitation and other allowable and appropriate services on the CCS service array in a manner that is trauma-informed, culturally relevant and non-stigmatizing.

Assist the program participant with identifying and establishing natural and professional supports in the community.

Maintain contact with program participants to a degree sufficient to support effective engagement as well as monitor and assist progress.

Education/Experience:

Required

Six (6) months experience working with individuals with mental health and/or substance use conditions, intellectual or physical disabilities, chronic health conditions or seniors

Six (6) months experience providing psychosocial rehabilitation services to individuals with mental health and/or substance abuse diagnosis, required. (Note: Six (6) months providing psychosocial rehabilitation services not required if you have degree)

Valid driver's license, reliable transportation, and current auto insurance to travel throughout Dane County

Pass a WI Caregiver Background Check

Ability to work around environmental hazards such as odors, second-hand smoke, animals, cleaning supplies, adverse living conditions, etc.

Must be 18 years old or older

Must be authorized to work in the United States

Preferred

Bachelor/Master's Degree in Mental Health, Human Services (related field)

Case management experience, community based mental health services and/or working with people with disabilities

Comprehensive Community Services (CCS) credential in Dane County WI

CLA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. CLA proudly celebrates diversity, equity, and inclusivity!

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Worksite address

madison, WI, 53774, US

Who can apply

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