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The Community Builders, Inc.

Service Maintenance Manager

city of yonkers, NY

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About this opportunity

The Community Builders, Inc. lists this Service Maintenance Manager opportunity in city of yonkers, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Overview

The Community Builders, Inc. (TCB) is a leading nonprofit real estate developer and owner. Our mission is to build and sustain strong communities where all people can thrive. The Service Maintenance Manager (SMM) is responsible for the physical operations of the community, preservation and maintenance of the asset, preparation of market-ready homes, and ongoing service to residents. This is a working maintenance manager position that leads the maintenance team and performs hands-on duties. The SMM provides leadership, mentoring, and direction to enhance employee skills and foster a collaborative, positive work environment in accordance with TCB policies and to provide a quality living environment for residents.

Essential Functions / Responsibilities

Provide direction, guidance, and supervision to all maintenance team members and vendors/contractors at the community

Manage and participate in routine and preventive maintenance work orders and unit turns, including scheduling vendor contracted services; review completed work orders and unit turns for quality and repair trends

Provide training to maintenance team to ensure proper performance and adherence to company policies, procedures, and safety standards

Oversee cleaning, painting, interior/exterior decorating and maintenance, landscaping, snow removal, lighting, plumbing, electrical work, roof repairs, appliance evaluation, and other repairs

Manage preparation and repairs for REAC/HQS inspections and audits

Participate in financial review with the Community Manager on maintenance, utility, and capital-related expenditures to meet budgeted goals

Complete budgeted capital improvements and manage vendor service contracts (HVAC, Pest, Snow, Landscaping, etc.) by developing scope of work, managing the competitive bid process, and monitoring completion

Manage maintenance shop and inventory to company standards and lead with a safety mindset, including wearing appropriate PPE

Available for weekend work, on-call rotation and emergency service call duties

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to remain in a stationary position 50 percent of the time

Commutable radius to property

Must be able to ascend/descend a ladder

Frequently moves equipment weighing up to 50 pounds across sites

Works outdoors in varying weather conditions

Knowledge, Skills, and Abilities

Leadership skills and understanding of effective management of personal development and career paths for all employees

Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience

Excellent verbal and written communication skills

Knowledge of Federal Fair Housing Laws and Guidelines is a plus

Excellent customer service skills

Bilingual is a plus

Education & Experience

High School diploma or equivalent

5+ years of multi-family operational management experience

Experience in training, budget development, managing expenses, bid and managing vendors, and overseeing service and general building contractors

One or more industry certifications/degrees (NAHMS, CAMT, OSHA, HVAC, etc.) required

Willingness to obtain required certifications within 6 months of hire if needed

Knowledge of hand and power tools, cleaning supplies, and protective equipment

Benefits

Medical, dental, and vision insurance

12 paid holidays and tenure-based PTO

Employer contributions to Health Savings Accounts

Company-paid Life & Disability Insurance

403(b) retirement plan with company match

Tax-advantaged accounts: commuter/parking, medical & dependent care FSA

Hospital & Critical Illness Insurance

Confidential, 24/7 Employee Assistance Program

Pay $30-35/hour

The Community Builders is an equal opportunity employer.

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