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Eco Electric, Plumbing, Heating & Air

Service Manager - Military Experience

seattle, WA

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Job description

Join Eco Electric & Plumbing, one of the fastest-growing home service companies in the Seattle area, where our success is built on one thing above all else, our unwavering commitment to our people and our culture. We're looking for a proven leader who is ready to make an immediate impact by leading, coaching, and developing a high-performing electrical service team. Prior electrical or plumbing industry experience is not required. If you have a track record of leading teams, building accountability, and developing people, we'll teach you the technical side.

Military veterans are especially encouraged to apply. We have found that veterans from all branches of the U.S. Armed Forces thrive in our culture because of their leadership, integrity, discipline, adaptability, and commitment to teamwork. Whether you've served in the Army, Navy, Air Force, Marine Corps, Coast Guard, or Space Force, your experience leading people and accomplishing missions translates exceptionally well to this role.

Joining our family means becoming part of a supportive, growth-focused environment that invests heavily in teaching, training, and coaching. If you're ready to bring your leadership skills to a company that values its people as much as its customers—and where your career can grow as fast as the business, we'd love to meet you. Bring your leadership. We'll provide the playbook. Together, we'll build something exceptional.

Responsibilities:

Heavy emphasis on being capable of following specific systems and coaching technicians to those systems – this is the key to being successful in this position

Direct oversight of electricians' performance and sales activities

Lead and train team members using our established and proven system

Monitor field technicians' performance and provide guidance for improvement

Understand sales criteria and ensure your team consistently exceeds revenue goals

Hosting weekly team meetings to discuss the service pipeline, address challenges, uphold performance standards, and reinforce safety compliance

Coach electricians on building customer rapport to effectively sell the right products and services

Collaborate with customer service and dispatch teams to drive overall business success

Manage team schedules to meet ongoing customer demand and adapt to seasonal spikes

Managing service work to stay within budget constraints

Developing and producing reports on department performance, quality, and efficiency

Recruitment and comprehensive onboarding of new electricians

Collaboration with electricians on truck stock management and vehicle policy compliance

Qualifications:

Five (5) years of experience in a Service, Sales or equivalent management position – industry specific experience is not necessary

Strong leadership and team management skills

Customer-first mindset with a history of high customer service standards

Technical proficiency in work order management and reporting systems

Experience in strategic planning and financial management

Strong problem-solving abilities and creative thinking

Meticulous attention to detail, especially in financial and safety matters

Ability to adapt to changing environments and manage multiple priorities

Openness to continuous learning and improvement

Demonstrates initiative and the ability to thrive in a collaborative team setting

Possession of a valid driver’s license with a clean driving record

Eligibility to clear background checks and drug screening tests

Salary Range:

$90,000 - $115,000 base + performance bonuses from $20,000 - $50,000 per year.

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Worksite address

seattle, WA, 98127, US

Who can apply

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Last received from source 2026-10-10View job