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Generator Supercenter of Detroit

Service Office Admin

detroit, MI

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About this opportunity

Generator Supercenter of Detroit lists this Service Office Admin opportunity in detroit, Michigan. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Administrative AssistantGenerator Supercenter is seeking a highly organized and responsible Administrative Assistant to join our growing organization. In this position, you will perform clerical tasks, answer phones, and help around the office. Other duties will include assisting the Service Dept. with preparing documents, organizing files, managing existing documents, and generally keeping the office organized, tidy, and running smoothly.Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is to joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator.Key Competencies and Requirements:Verbal and written communication skillsListening skillsProblem analysis and problem-solvingCustomer service orientationOrganizational skillsAttention to detailGood judgmentAdaptabilityTeamworkStress tolerance and ResilienceMulti-tasker - be able to perform various clerical duties.Education & Experience:High school diploma or equivalentProficient in relevant computer applicationsRequired language proficiencyKnowledge of customer serviceGood data entry and typing skillsDuties and Responsibilities:Coordinate and schedule service calls and maintenance for generatorsDispatch field technicians efficiently based on location and availabilityCommunicate with customers regarding appointment times, service updates, and inquiriesMaintain accurate service records and scheduling logsAssist with incoming service requests via phone and emailWork closely with service managers and technicians to ensure smooth operationsProvide exceptional customer service and follow up on completed jobsMust be organized, detail-oriented, and comfortable in a fast-paced environmentRequired:Mandatory On-Call Availability During Hurricane SeasonPhone etiquetteTeam Collaboration & Cross-Department SupportWe are the Largest Residential Generator Installer in the state of Texas and rapidly expanding across the US. Come be a part of our team!Compensation: $20.00 per hourJoin The Generator Supercenter Family – Here it's not just some catchy phrase; it's a lifestyle. We're looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.

Worksite address

detroit, MI, 48201, US

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