Service Operations Lead: Scale, Speed, and Satisfaction

Job description

Culinary Depot, a national distributor of foodservice equipment and supplies, is seeking a Service Lead to direct the service department and ensure high-quality, fast, and consistent post-sale customer experiences. You will oversee service coordinators, manage vendor and technician performance, and develop scalable processes to resolve cases efficiently at scale.

The role emphasizes accountability, proactive communication, and continuous improvement of service workflows, with a focus on customer

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.