About this opportunity
PCSI - Professional Contract Services, Inc lists this Service Order Dispatcher Lead opportunity in austin, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
PCSI is looking for a Service Order Dispatcher Lead at Ft. A Service Order Dispatcher Lead is responsible for leading group of Service Order Dispatchers with each dispatch and order. Provides advice and counsel for Service Order Dispatchers as needed, specifically regarding GFEBS. Typical work hours will be Wednesday to Sunday from 11:00pm to 8:00am OR Monday to Friday 3:00pm to 12:00am.
PCSI is an AbilityOne employer —as such, individuals and veterans with disabilities may be prioritized based on role. Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier.
~PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. What Youll Do as a Service Order Dispatcher Lead:
Responsible for leading group of Service Order Dispatchers with each dispatch and order.
Provides advice and counsel for Service Order Dispatchers as needed, specifically regarding GFEBS.
Receives, records, and distributes work orders to service crews upon customers’ requests for service on articles or utilities purchases from wholesale or retail establishment or utility company.
Records information, such as name, address, article to be repaired, or service to be rendered.
Prepares work order and distributes to service crew.
Schedules service call and dispatches service crew.
Calls or writes customer to ensure satisfactory performance of service.
Keeps record of service calls and work orders.
May dispatch orders and relay messages and special instructions to mobile crews and other departments, using radio telephone equipment.
Greet visitors and take incoming phone calls, fax, and radio messages and promptly take care of requests or relay messages to the appropriate person.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Diploma or GED.
Must be able to effectively read, write, and speak the English language.
Must be able to operate a personal computer and must display skills in word processing, database and spreadsheets.
Ability to monitor several audible communications devices, such as, telephone, fax and radio throughout the day while performing job tasks.
Self-starter, able to work with minimal direction and supervision.
Ability to work shifts covering a twenty-four-hour period, seven days per week.
Ability to work any time or day of the week, including weekends and holidays.
If required, ability to obtain and maintain security clearance and base access to assigned site(s).
PCSI does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. All Veterans and/or persons with all types of disabilities are strongly encouraged to apply!
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.