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Parallel Ag

Service Professional

wataga, IL

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About this opportunity

Parallel Ag lists this Service Professional opportunity in wataga, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Details

Location: Wataga, IL 61488

Salary Range: $18.00 - $38.00 hourly

Job Type: Full‑time

Responsibilities

Repair and maintain diesel engines and agricultural equipment

Diagnose engine problems and repair or overhaul engines or other related mechanical or structural parts for a variety of equipment types

Clearly explain to the customer’s satisfaction (if called upon) the diagnosis and repair of the machine in question

Respond promptly to customer needs and may assist or manage difficult customer situations

Continually seek both technical and product training when available

Be able to demonstrate accuracy and thoroughness, improve and promote quality, and monitor own work to ensure quality

Observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly

Maintain a clean and orderly shop and workshop area, collecting and disposing of trash as necessary; this includes inspection, cleaning and maintenance of all equipment used

Assist in keeping all department tools, equipment, lot, and vehicles in good and safe working order

Report any faulty equipment or hazards to the Shop Foreman or Service Manager; communicate daily/weekly with supervisor the repair trends, comebacks, and service problems

Treat management and other employees with respect and contribute to building a positive team spirit

Follow instructions and promptly respond to management direction

Work with integrity, always upholding the company’s values

Foster team environment and morale within the service department

Perform related responsibilities/accountability as required or directed

Qualifications

Prefer High School Diploma/GED, Associates, or higher degree

Prefer 2 years of diesel mechanic experience

Proven experience with advanced electronics, diesel engines, and/or hydraulics

Strong oral and written communications

Proven ability to establish and maintain positive working relationships with co‑workers, vendors, and customers

Ability to professionally manage difficult customer situations

Ability to manage the completion of work orders in a timely manner

Must be able to work extended hours and weekends as needed

Must furnish own set of tools

Commitments

Service Oriented: Our success revolves around customer service; we value service always as a priority.

Honesty & Integrity: We value honesty and integrity in every interaction whether it is with a customer or a coworker, no matter what.

Committed & Passionate: We are committed to our customers and the job they have to do. We are passionate in helping our customers achieve their goals

Communication: We strive to communicate to the best of our ability with customers, co‑workers, manufacturers, and other stakeholders.

Family: We believe in family values including hard work, family time, and education. We treat everyone as if they are family.

Pride and Confidence: We are proud and confident in what we do and who we do it for.

Compensation and Benefits

Parallel Ag offers a generous compensation package

401k retirement plan with company match

Health, Dental, Vision and Life insurance

Vacation and sick time off

Advanced training programs

Day shift, with a safe work environment

Parallel Ag is an Equal Opportunity Employer

Work Environment

The job will operate in various environments to include but not limited to the shop, outdoors, on‑site with the customer, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The job is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift and/or move items over 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type / Expected Hours of Work

This is a full‑time position. Days and hours of work are Monday through Friday, 8:00 a.m. – 5:00 p.m. Early morning, evening, weekend and work on holidays may be required as job duties demand.

Additional Notes

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Worksite address

wataga, IL, 61488, US

Who can apply

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