About this opportunity
Ghertner & Company lists this Service Resource and Project Coordinator opportunity in nashville, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service Resource SchedulerPosition Purpose: To manage service resource scheduling in Salesforce, as well as assist in the daily business tasks of the office.Key Responsibilities and Accountabilities:Manages technician schedules utilizing Salesforce software including ensuring service resources have full schedules each day.Maintain schedules as jobs are completed throughout the day.Review timesheets for accuracy and make adjustments as needed.Create service appointments for new work orders, approved bids, etc.Collaborate with Director and Office Manager on phase 2 software improvements.Triage new work orders to prepare for scheduling.Review completed work orders for quality and completeness.Assist Director with ordering materials when needed.Respond to customer/manager inquiries regarding job statuses.Answer phone calls.Assist with processing subcontractor invoices for payment.Update Salesforce when onboarding new properties, changing managers, etc.Send completed job reports to customers.Generate contracts for projects and insurance work obtain required signatures.Process signed contracts.Other duties as assigned.Requirements:Position Requirements:Minimum of a high school diploma or equivalent.Minimum of 2 years of administrative experienceConstruction and/or dispatch experience preferred.Previous experience learning new software and the ability to suggest improvements.Must have the ability to direct others' work schedule even though not their direct Supervisor.Proficient in Microsoft Office Word and Excel, as well as Gmail.Strong communication and organization skills; detailed-oriented and conscientiousProficient typing skillsTime management skillsAble to adapt and be flexible as job requirements and priorities change throughout the day.
Worksite address
nashville, TN, 37201, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.