About this opportunity
Analogic lists this Service Technician (Mechanical/Electrical) opportunity in amarillo, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Summary
Our Global Field Service Department is looking for a dependable Field Service Technician team member. You will drive our exceptional customer service experience, improve customer satisfaction, maximize customer retention, and increase profitability. This position reports to the Area Manager of Security Field Service.
This position will cover Rick Husband Amarillo International Airport (AMA) and surrounding areas.
We value your unique skills and abilities and invite you to join our team in supplying transportation security professionals with leading-edge aviation security screening equipment and health care workers with high-tech medical products. The purpose of the Field Service Technician role at Analogic is to deliver exceptional customer service by diagnosing and resolving technical issues, thereby enhancing customer satisfaction and retention. This position involves performing electronic and mechanical repairs, documenting service reports, and maintaining strong customer relationships. This role requires technical proficiency, excellent communication skills, and the ability to work independently in the field.
Your Primary Responsibilities: as Field Service Technician
Demonstrate good electronic and mechanical repair troubleshooting methodology and maintain technical product knowledge.
Document and produce timely and detailed service reports.
A willingness to exceed company and customer requirements.
Responsive to customer needs and building a positive relationship.
Ensure all tools and calibrated equipment are properly maintained at all times.
Meet daily service needs at assigned sites and locations
Ability to plan and perform repairs and preventative maintenance independently in the field.
Able to schedule work based on field needs
Basic Qualifications for Field Service Technician:
High School Diploma or equivalent with a minimum of 3-5 years experience in troubleshooting and repair
Exceptional at managing time and able to complete assigned small field projects
Professional demeanor and customer focused.
Demonstrated professional written and oral communication skills to document detailed reports and communicate effectively with both internal and external customers
Flexible and open to a fluid schedule and working environment.
Ability to safely and successfully perform the essential physical functions of the job (see application screening questions for additional details).
Must obtain and maintain an Airport ID Badge in compliance with the Airport Security Plan and TSA regulations, and the necessary public trust security clearance (eApp) and be authorized to access and handle Sensitive Security Information (SSI).
Must have a valid drivers license and dependable transportation, along with the ability to travel up to 10% of the time by plane domestically and internationally and have the required Real ID and Passport (for international travel).
S. citizenship or permanent residency (green card) is required for this position.
Must be able to work overtime and variable hours as required by business needs.
Certified trade training
401K with company match vested immediately
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.