About this opportunity
Euclid Innovations lists this ServiceNow Architect opportunity in dallas, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We are seeking a highly experienced ServiceNow Architect with deep platform knowledge and a proven track record in delivering complex ServiceNow solutions across CMDB, CSDM, and Business Continuity Management (BCM). This strategic role will drive the architecture, design, and implementation of scalable solutions that support enterprise service management, IT operations, and business continuity initiatives.
Key Responsibilities
Lead and own the implementation, structure, and ongoing maintenance of CMDB, ensuring data integrity, CI accuracy, and relationship mapping.
Align CMDB structure to Common Service Data Model (CSDM) standards and champion its adoption across business and IT stakeholders.
Design and configure Business Continuity Management (BCM) workflows, including risk assessments, impact analyses, continuity planning, and testing scenarios.
Collaborate cross-functionally with risk, compliance, IT, and continuity teams to ensure alignment with organizational resilience goals.
Integrate ServiceNow with external systems and data sources via REST/SOAP APIs and MID Servers.
Develop and enforce data governance, normalization, and integrity strategies across CMDB and BCM environments.
Mentor and guide junior developers on architecture standards, code reviews, and platform best practices.
Support platform upgrades, performance optimization, and patching activities.
Build and maintain dashboards, executive reports, and visualizations for CMDB, CSDM, and BCM metrics and KPIs.
Required Skills & Experience
10+ years of ServiceNow experience with expertise in development, administration, and architecture.
Extensive hands-on experience with CMDB, including Discovery, Service Mapping, and data integrations.
Deep understanding and practical implementation of CSDM v3+ and related data modeling.
Proven experience implementing and enhancing BCM modules and workflows within ServiceNow.
Strong familiarity with ITSM, ITOM, and ITIL v4 frameworks.
Experience with ServiceNow GRC, SecOps, or similar risk/compliance modules is a plus.
Experience with Service Graph Connector, CMDB Health Dashboards, CSDM compliance reporting, Work Space, Service Portal and OOB
Proficiency in Integration Hub, Service Graph Connector, and platform automation tools.
Exposure to Service Portal, Workspaces, and OOB/custom widgets.
Agile/Scrum methodology experience and team collaboration in an enterprise environment.
Experience in disaster recovery planning and enterprise risk management is a strong plus.
Certifications
ServiceNow Certified System Administrator (CSA) – Required
ServiceNow Application Developer – Nice to have
ServiceNow Implementation Specialist – ITSM, ITOM, or BCM – Nice to have
ITIL v3/v4 Foundation – Nice to have
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Consulting
Industries
Software Development
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Worksite address
dallas, TX, 75215, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.