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Job description
I am currently seeking a ServiceNow Business Process Consultant. This role requires close partnership and collaboration with other Business Stakeholders and Subject Matter Experts.
Fully Remote
Work with ServiceNow Technical Architects/Developers to explain the requirements and ensure development is according to specified functional requirements (Functional Lifecycle Testing)
Hands on experience on writing the process documents, process flows and Functional Requirements Specification documents
Asking probing questions to understand and clarify requirements
Feasibility analysis of customer requirements
Confirm whether the requirements will result into Configurations or Customizations
Suggesting on Best Practices related to Configurations or Customizations
Suggesting best suited/alternate ways for achieving required functionality
Prepare detailed documentation on functional specifications and review/finalize same after review
Validate/Test the functionalities during / or after completion of development
Maintain an interface with business users and other key stakeholders and keep them synchronized with progression
Lead system validation and UAT efforts with client
Communications that clearly articulate solutions and the ability to perform demonstrations in front of customer
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.