Job description
ServiceNow Developer / Administrator
Design, develop, configure, and maintain ServiceNow applications and platform capabilities across ITSM and ITOM.
Develop and customize solutions using ServiceNow scripting and coding best practices.
Build and enhance ITSM processes including Incident, Problem, Change, Request, Knowledge, and Service Catalog Management.
Implement and support ITOM functionalities such as Discovery, Service Mapping, Event Management, Orchestration, and CMDB.
Write and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, Data Policies, and Scheduled Jobs.
Develop reusable server-side and client-side components using JavaScript, Glide API, GlideAjax, and asynchronous client-server communication.
Create and optimize workflows using Flow Designer, Workflow Editor, and catalog automation techniques.
Design custom applications, modules, forms, tables, and integrations based on business requirements.
Build and manage integrations using REST APIs, SOAP APIs, Scripted REST APIs, IntegrationHub, MID Server, and web services.
Perform advanced scripting for data transformation, import sets, transform maps, and background scripts.
Ensure adherence to ServiceNow development standards, secure coding practices, and platform governance.
Troubleshoot and resolve issues related to custom scripts, workflows, integrations, and platform performance.
Support platform upgrades, instance maintenance, patching, cloning, and release activities.
Maintain CMDB data quality and governance through automation and coding techniques.
Collaborate with architects, analysts, and stakeholders to convert functional requirements into technical designs and robust implementations.
Document technical designs, customizations, scripts, and deployment procedures.
Mentor junior developers on coding standards, debugging techniques, and ServiceNow development best practices.
Remote
Advanced english
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.