About this opportunity
eCIFM Solutions Inc. lists this ServiceNow Developer opportunity in san ramon, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
ServiceNow Consultant
Module configuration (ITSM, HR, SecOps, CMDB, and custom applications)
Integration with third-party systems using REST/SOAP APIs and MID servers
Support for testing and go-live activities
Documentation and knowledge transfer
Knowledge in JavaScript, HTML, XML, and API integrations with other systems
Migrate ServiceNow configuration/customization between environments
Apply best practices for ServiceNow instance management and performance tuning
Provide end-user support and training on ServiceNow capabilities
Stay current on ServiceNow platform capabilities and best practices
Qualifications:
3–5+ years' experience developing on the ServiceNow platform
Strong knowledge of ServiceNow data models, APIs, security architecture, and scripting capabilities
ServiceNow certifications (CSA, CIS-ITSM, CAD, or similar) preferred
ServiceNow AI experience preferred
Deliverables:
Create a form to prepare quotations, if the state requires.
Create state defined, SLA based templates.
Create workflows that efficiently manages State-defined processes.
Make the tool web accessible
Create interface with the state system to capture information on providers through auto-population of key data based on matching data from the phone system where the caller was verified.
Ensure the tool will assign and reassign tickets based on automated rules/specified criteria.
Create dashboards and reports.
Resolve/mitigate defects found from User Acceptance Testing.
Customize fields based on state requirements.
Work Location: Remote
Worksite address
san ramon, CA, 94583, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.