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Job description
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Role: ServiceNow FSM Technical Architect
Location: Bothell, WA / Atlanta, GA (day1 onsite)
Rate: $70/Hr on C2C
8+ years of ServiceNow platform experience, including 3+ years specifically in Field Service Management.
Strong hands-on experience with FSM configuration, Dispatch Dispatch, Agent Mobile App, Work Order Management, Field Operations and Field Technician workflows.
Deep understanding of territory planning, agent assignment rules, optimization, and asset management in FSM.
Knowledge of ServiceNow Custom App development (App Engine), if extensions are needed.
Understanding of FSM industry use cases (e.g., utilities, telecom, healthcare).
Excellent communication and documentation skills.
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Certified Implementation Specialist – FSM(Mandatory)
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Contract
Job function
Job function
Information Technology
Industries
IT Services and IT Consulting, Software Development, and IT System Custom Software Development
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Worksite address
atlanta, GA, 30383, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.