About this opportunity
Vector Consulting, Inc lists this ServiceNow Functional Analyst opportunity in herndon, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Vector Consulting is looking for an experienced ServiceNow Functional Analyst on a hybrid 12+ months renewable Government contract in Herndon, VA.
Position – ServiceNow Functional Analyst
Task Description:
As a ServiceNow Functional Analyst, you’ll assist clients in the implementation and support of Servicenow HRSD modules throughout the project lifecycle, activities include requirements analysis, system design, configuration, testing, troubleshooting, and working with team members on activities spanning all project phases. Additional tasks include developing system requirements specifications, test plans, and detailed system architecture and system design documentation. Candidates must communicate clearly and effectively with team members/leads and clients, demonstrate strong problem-solving skills and build confidence and trust with customers and team members.
Primary Job Duties:
Job Duty 1 with % of time – System Configuration – 30%
Job Duty 2 with % of time - Requirement Gathering – 20%
Job Duty 3 with % of time – Solution Design – 20%
Job Duty 4 with % of time - System Testing – 20%
Job Duty 5 with % of time – Troubleshooting – 10%
Required Skills: Bachelor’s Degree
Experience working with ServiceNow 3 – 5 years
Excellent customer relationship management skills including ability to lead requirements gathering and grooming conversations with clients 3 - 5 years
Strong analytical skills; ability to research ServiceNow HRSD issues and provide solution recommendations 3 - 5 years
Engage with different client audiences including working groups, leadership, and end federal product users regarding various technical and non-technical toipcs such system process improvements, requirement definition, and change management 3 - 5 years
Capacity and willingness to learn complex business rules and apply them to system processes and support 3 - 5 years
Preferred Skills: Experience assisting with various areas such as Org Change Management, Functional Support, Requirement identification / gathering, program management, or other technical roles of complex projects
Experience working with ServiceNow’s HRSD or ITSM Modules
Experience working with or configuring ServiceNow’s Virtual Agent (e.g. NLU or GenAI versions)
Experience with HC Shared Services and federal clients 3 -5 years
Work supporting federal HC process improvement initiatives in various parts of the HR life cycle for several different federal agencies 3 - 5 years
Please respond with your resume in MS Word format.
Selected candidate will have complete background check.
About Vector: Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY
“Celebrating 30 years of service”
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Contract
Job function
Job function
Information Technology
Industries
IT Services and IT Consulting
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Worksite address
herndon, VA, 22070, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.