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Job description
ServiceNow Product Manager - Vice President
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Overview
You will be joining the Foundational Platforms team responsible for the strategy and development of core, cross-technology software tool sets in Information Technology (IT) Service Management and IT Asset Management. These products are vital for frictionless processes reliant on golden source data and enable intelligent management of the application/service estate. The team drives improvements in governance processes and exposes data to leverage analytics and automation. The Product Owner acts as the single point of contact for Scrum teams, responsible for maximizing the value of configurations delivered and ensuring alignment with business outcomes.
Position Overview
Job Title: ServiceNow Product Manager
Corporate Title: Vice President
Location: Jacksonville
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Employee Resource Groups supporting an inclusive workplace and community engagement
Competitive compensation packages including health and wellbeing benefits, retirement plans, parental leave, and family benefits
Educational resources, matching gift, and volunteer programs
What You’ll Do
Create Objectives and Key Results (OKRs) for the Product Management Chapter, ensuring outcomes-based value management
Communicate effectively with end-user customers and team members to identify challenges and opportunities
Own the demand management process for product lines, including intake, evaluation, and approval
Participate in developing and updating annual budget plans aligned with strategy
Collaborate with ServiceNow Council and SteerCo to build trust and understanding
Hire, develop, and evaluate Product Chapter success
How You’ll Lead
Set long-term vision and product-line strategy
Conduct performance reviews, report on metrics, and create improvement plans
Prioritize team health and performance by resolving issues
Skills You’ll Need
Ability to execute plans and align product areas with business strategy
Demand Management, Product Governance, and Demand Assessment skills
Experience with Product Management processes such as backlog formation, release & sprint planning, story validation, and prioritization
Graduate degree or equivalent experience
Skills To Help You Excel
Extensive experience in IT within large corporate or financial services environments, especially in Product Management or client-facing roles
Proficient project management skills
ServiceNow foundational knowledge
IITIL / best practice service context knowledge
Ability to work cross-functionally in virtual and matrix teams
Expectations
The role requires working in the Jacksonville, FL office under the Bank’s hybrid working model. Deutsche Bank offers reasonable accommodations for qualified candidates. The salary range is $100,000 to $145,500, based on various factors.
Benefits
Deutsche Bank provides comprehensive benefits supporting physical, emotional, and financial wellness, including wellness programs, retirement plans, parental leave, and more. Learn more at Deutsche Bank Life . We promote a culture of responsibility, collaboration, and inclusion, and are an Equal Opportunity Employer.
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Worksite address
jacksonville, FL, 32290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.