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CBTS

ServiceNow Software Engineer III(onsite, only W2)

cincinnati, OH

Check who can apply and the requirements below before continuing.

About this opportunity

CBTS lists this ServiceNow Software Engineer III(onsite, only W2) opportunity in cincinnati, Ohio. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Role: ServiceNow Software Engineer III

Location: Cincinnati, OH

Duration: 12 months

Pay Rate: $55-60/hour on W2, client will not consider C2C

Work Type: Onsite

Required Qualifications

Experience

5+ years of ServiceNow platform experience.

3+ years of hands-on ServiceNow CSM implementation experience.

Experience implementing customer service portals.

Experience configuring email-to-case processes.

Experience integrating CRM and customer data sources with ServiceNow.

Experience supporting large customer service or operations teams.

Must Have - Certifications:

ServiceNow CIS – ITSM

ServiceNow CAD

ServiceNow CIS – CSM

Technical Skills

Strong experience with:

ServiceNow CSM

Service Portal

Customer Service Workspace

Flow Designer

Integration Hub

REST APIs

Business Rules

Script Includes

Client Scripts

UI Policies

SLA Management

Knowledge Management

Case Management

Email Inbound Actions

Notification Framework

Integration Skills

Experience integrating with:

Fiserv

SAP

Custom CRM platforms

Data warehouses (Snowflake preferred)

Please send resume ASAP.

Worksite address

cincinnati, OH, 45208, US

Who can apply

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