This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Services Specialist (Fall)
Job no:
Work type: Student
Location: Norman
Categories: Student
Pay Range: Targeted salary of $10.50 per hour, based on education and experience
Benefits Eligible: No
Work Schedule: Varies depending on specific position, location, and employee availability.
Travel: Not required
For Best Consideration Date: 08/03/2026
Position Introduction:
OU IT is currently hiring the position of Services Specialist. This position provides customer support via phone, email, and face-to-face interactions in our Service Centers. Students in this role will troubleshoot minor issues, provide technical support, and communicate with various IT teams to resolve more technically advanced customer incidents. Students will also occasionally direct inbound calls across campus as the campus operator for Norman/OKC campuses.
Most shifts will take place between 8am-8pm CST, Monday through Friday. Some weekend shifts may be required. This position requires approximately one month of paid training. Due to the amount of time and effort that must be devoted to onboarding new employees, this position is not recommended for applicants who intend to work in the role for less than two academic semesters. Students hired for this position will be required to continue working with our team during most of the summer break and into the Fall semester.
Required Education and Experience:
Must be currently enrolled in the Fall 2026 Term as an undergraduate student in good standing at the University of Oklahoma.
Hiring contingent upon verification of current student status.
Required Attachments: Resume
Cover Letter
Class Schedule
Required Certifications and Licenses:
None
Department Preferences: Customer service experience is preferred.
Experience working in a technical environment is preferred.
Hiring Contingent Upon a Background Check: No
Advertised: 23 Jul 2026 Central Daylight Time
Applications close: 11 Dec 2026 Central Standard Time
Whatsapp Facebook LinkedIn Email App
Worksite address
norman, OK, 73019, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.