About this opportunity
Denton County Friends of the Family lists this Shelter Services Specialist, Full-time opportunity in denton, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Description
We are looking for a compassionate and team-oriented Shelter Services Specialist to join our Residential Services team providing onsite coverage at the agency emergency shelter. The Shelter Services Specialist provides supportive services to shelter residents addressing residents’ immediate and basic needs and provides crisis intervention via telephone for crisis line callers and face to face for shelter residents. This position requires availability from 8am-4pm Sunday through Thursday.
Reports to:
Director of Residential Services
Supervises:
Assigned volunteers and interns
Primary Functions:
Provide safety planning and crisis intervention for victims of domestic violence and sexual assault
Provide supportive services to shelter residents, including but not limited to transportation, childcare, linkage to community resources and psycho-education.
Provide telephone screening for shelter eligibility
Coordinate and provide transportation to shelter for eligible persons
Dispatch Survivor Advocates to Denton County Hospitals for victims of domestic violence and sexual assault
Provide callers with appropriate community resource referrals
Provide callers with information regarding protective orders, crime victim’s compensation, Child Protective services, and all DCFOF agency services
Coordinate connection with mobile crisis unit when necessary for caller’s with suicidal ideation
Provide conflict resolution for residents
Conduct shelter intakes with new residents
Assist in ongoing cleaning and maintenance of shelter facility
Assist in supervision of household responsibilities and supplies
Conduct house meetings
Collect and report statistical data reflecting services provided and outcomes
Manage resident needs and crisis
Maintain order in the house by upholding all household expectations
Participate in DCFOF staff and education meetings as requested
The above statements are intended to describe the general nature and level of work performed by staff assigned to this position. This is not necessarily an exhaustive list of all responsibilities, duties, and skills required. Other duties may be assigned as required.
This position is grant-funded and will continue only if sufficient grant or external funds are available.
Denton County Friends of the Family, Inc. is an equal opportunity employer.
Requirements
Prerequisites:
High School Diploma or GED
Strong written and oral communication skills
Proficiency in Office applications such as Word and Excel
Must be at least 23 years old
Must have a valid driver’s license and a clean driving record
Preferences:
Bilingual in Spanish
College coursework in child development, psychology, social work , or related field
Physical Requirements:
Ability to lift 25 lbs.
Ability to easily climb stairs
Ability to sit or stand for long periods of time
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.