About this opportunity
Chick-fil-A lists this Shift Lead opportunity in jersey city, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Shift Lead at Chick-fil-A is responsible for managing daily restaurant operations, ensuring that high standards of customer service, food quality, and team performance are consistently met. They are the face of Chick-fil-A, embodying the mission statement of Winning Hearts Everyday. A Shift Lead is one who consistently demonstrates our core values (Integrity, Grit and Servant's Heart) and embraces the Chick-fil-A culture. They have a passion for people and serving others, have strong character, take initiative, and work with a sense of urgency at all times. This role ensures that Chick-fil-A’s high standards for quality, efficiency, and service are met. The Shift Lead also helps with administrative tasks such as staff training and assisting Team leads with their goals for the business. A Shift Lead two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Shift Lead lead by example and set the tone that others will follow.
Position Type
Full-time
Benefits
A fun and challenging work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first‑hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Competitive pay
Health benefits
Reimbursement for Scholarship (Education assistance)
Transportation reimbursement
Up to $2500 CFA Scholarship
Paid Time Off
Uniform allowance
Participate in bonus plan (performance based)
Growth opportunities for leadership and mentorship
Meal allowance
401K and 401K matching
Life insurance
Team Leader Responsibilities
Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Count drawers and finalize day
Excellent communication skills, both written and spoken
Qualifications and Requirements
Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer serviceAbility to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is not required but is preferred.
Ability to lead and encourage others
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Worksite address
jersey city, NJ, 07390, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.