About this opportunity
Playa Bowls lists this Shift Lead-PlayaBowls opportunity in georgetown, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Tips average additional $3-$5 per hour in addition to base pay
Shift Leader
Full Time
Georgetown, TX
WHAT WE OFFER
Tips: We offer a competitive hourly wage plus credit card + cash tips! Tips average additional $3-$5/hr
Advancement Opportunity: Our Playa Bowls training program will allow you to develop your skills and grow in your career!
Fun Environment: We are always dancing, smiling & having lots of fun!
Playa Discounts: If an employee is working, they receive one free bowl during their shift & if they're not working, they receive 30% off! Win-win!
WHO YOU ARE
You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As a Shift Leader, you are considered an extension of management and may be trusted with the shop during times in which the management is not present. Shift Leaders should be comfortable delegating tasks and should excel at doing such in a manner that prioritizes the needs of the shop. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
WHAT YOU'LL DO
Manage and maintain the quality of food, discarding product when necessary
Delegate work to employees in an appropriate and responsible manner
Responsible for leading opening and closing shifts
Manage and issue refunds
Solve customer issues in a polite and professional manner
Manage and record inventory levels throughout the shift and at the end of the night
Count the register, safe, and deposit
Communicate effectively with management regarding any issues throughout the shift
Ensure that all tasks are completed in a timely manner and in accordance with company standards
Lives the Playa Bowls mission, purpose, and values
WHAT YOU'LL BRING
Committed to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction.
Ability to lead by example and adhere to company policies to foster a positive and collaborative work environment and support team development.
Proven ability to remain flexible and adaptable in a fast-paced dynamic environment, quickly adjusting to changing priorities and customers’ needs to maintain seamless operations.
Skilled at prioritizing multiple responsibilities simultaneously, such as managing team productivity and assisting with customer service.
Clear and effective communication with team members, managers, and customers with the ability to delegate tasks and provide instructions concisely.
Ability to stay composed and think quickly under pressure, handling disputes or challenges among team members or customers professionally and calmly
Demonstrate empathy, understanding and active listening skills when addressing concerns or ideas towards team members and customers
Ensuring adherence to food safety standards and operational protocols and monitoring team performance to ensure quality in product preparation and presentation
REQUIREMENTS
Must be available to work 5 shifts a week, minimum of 30 hours a week
Must be available weekends but expected to work as the business dictates
Must pass the required PB Food Safety manager certification requirement within 3 months of employment
Must pass required Playa Bowls Training prior to first day
ESSENTIAL PHYSICAL FUNCTIONS
Must be able to remain in a stationary position for prolonged periods of time
Must be able to lift or otherwise move 25-40 pounds occasionally
Must be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.
Must be able to tolerate occasionally loud environments (high powered blenders, timers, and order notifications).
Ability to frequently move about inside the establishment to access the Point-of-Sale cash register, assemble guest orders, clear tables, restock inventory, etc.
MISSION
Inspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
ADDITIONAL INFORMATION
Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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Worksite address
georgetown, TX, 78628, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.