About this opportunity
Dunkin' | Askar Management lists this Shift Manager opportunity in east granby, Connecticut. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by overseeing daily operations, coaching team members, maintaining brand standards, and ensuring every shift runs efficiently.
The ideal candidate is a positive leader who enjoys working in a fast-paced environment, motivating others, and providing outstanding customer service.
What You'll Do:
Team Leadership
Lead and motivate Team Members during each shift.
Delegate tasks and communicate shift goals and priorities.
Coach employees with timely, constructive feedback.
Support onboarding and training of new Team Members.
Foster a positive, respectful, and team-oriented work environment.
Restaurant Operations
Perform all Team Member responsibilities as needed.
Support the Restaurant Manager in achieving operational and sales goals.
Ensure all food, beverage, and service standards are consistently met.
Monitor food quality, cleanliness, and overall restaurant appearance.
Maintain inventory levels and communicate supply needs.
Complete shift change communication to ensure smooth transitions.
Guest Service
Deliver exceptional guest service and resolve guest concerns promptly.
Lead by example by providing friendly, fast, and accurate service.
Encourage Team Members to create a welcoming and positive guest experience.
Other Management Tasks
Ensure compliance with food safety, sanitation, and health standards.
Follow company policies related to safety, security, and loss prevention.
Manage cash handling procedures and monitor cash over/short during each shift.
Assist with employee scheduling as assigned.
Education/Experience:
Basic computer skills
Fluent in spoken and written English
Previous leadership experience in retail, restaurant or hospitality preferred.
Key Competencies:
Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Guest focused
Ability to assist with training
Problem solving
Motivating others
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
Wearing a headset
Working in a small space
#J-18808-Ljbffr
Worksite address
east granby, CT, 06026, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.